Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, including: • Personal Information: Name, email address, phone number, and address when you make a reservation. • Payment Information: Payment details are processed securely through Razorpay and are not stored on our servers. • Communication Data: Messages, feedback, and correspondence with our team. • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information for: • Processing and managing your reservations • Sending booking confirmations and reminders • Communicating about promotions, offers, and updates (with your consent) • Improving our services and website experience • Complying with legal obligations • Preventing fraud and ensuring security

3. Information Sharing

We do not sell your personal information. We may share your data with: • Service Providers: Payment processors (Razorpay), email services, and analytics providers • Legal Requirements: When required by law or to protect our rights • Business Transfers: In case of merger, acquisition, or sale of assets All third-party providers are contractually obligated to protect your information.

4. Data Security

We implement industry-standard security measures to protect your information: • SSL/TLS encryption for all data transmission • Secure payment processing through Razorpay • Regular security audits and updates • Limited access to personal data by authorized personnel only • Secure data storage with encryption at rest

5. Your Rights

You have the right to: • Access: Request a copy of your personal data • Correction: Update or correct inaccurate information • Deletion: Request deletion of your personal data • Opt-out: Unsubscribe from marketing communications • Data Portability: Receive your data in a portable format To exercise these rights, contact us at info@nooreishq.incabrides.in

6. Cookies and Tracking

Our website uses cookies and similar technologies to: • Remember your preferences • Analyze website traffic and usage patterns • Improve user experience You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for 7 years for tax and legal compliance.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email or website notification.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us: Noor E Ishq (Operated by Incab Rides Private Limited) Email: info@nooreishq.incabrides.in Phone: +91 8556868095 Address: Guru Fateh Town, Daun Majra, Kharar - 140301, Punjab, India
Your data is protected with industry-standard encryption