Terms of Service
Please read these terms carefully before using our services.
Last updated: March 2026
1. Acceptance of Terms
By accessing and using the Noor E Ishq website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
Noor E Ishq provides an exclusive candlelight dining experience including table reservations, gourmet cuisine, live music, and premium hospitality services. Our services are subject to availability and may be modified at our discretion.
3. Booking and Reservations
• Reservations must be made through our official website or authorized channels.
• A valid booking confirmation is required for entry.
• Guests must arrive within 15 minutes of their scheduled time slot.
• Late arrivals may result in reduced dining time or cancellation without refund.
• Maximum party size is 4 guests per table unless otherwise arranged.
4. Payment Terms
• Full payment is required at the time of booking.
• All prices are in Indian Rupees (INR) and include applicable taxes.
• Payment is processed securely through Razorpay payment gateway.
• We accept major credit cards, debit cards, UPI, and net banking.
5. Cancellation and Refund Policy
• Cancellations made 48+ hours before the booking: Full refund
• Cancellations made 24-48 hours before: 50% refund
• Cancellations made less than 24 hours: No refund
• No-shows will not be eligible for refunds.
• Refunds will be processed within 5-7 business days.
6. Guest Conduct
• Guests are expected to maintain decorum and respect other diners.
• Smart casual dress code is recommended.
• Outside food and beverages are not permitted.
• Smoking is prohibited in dining areas.
• Management reserves the right to refuse service.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Noor E Ishq and Incab Rides Private Limited. Unauthorized use or reproduction is prohibited.
8. Liability Limitations
Noor E Ishq shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific booking in question.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Continued use of our services constitutes acceptance of modified terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Chandigarh, Punjab.
12. Contact Information
For questions regarding these Terms of Service, please contact us at:
• Email: info@nooreishq.incabrides.in
• Phone: +91 8556868095
• Address: Guru Fateh Town, Daun Majra, Kharar - 140301
Important Notice
By making a reservation or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.